FREQUENTLY ASKED QUESTIONS

CrimeMapping.com has been developed by The Omega Group to help law enforcement agencies throughout North America provide the public with valuable information about recent crime activity in their neighborhood. Our goal is to assist police departments in reducing crime through a better informed citizenry. Creating more self reliance among community members is a great benefit to community oriented policing efforts everywhere and has been proven effective in combating crime.

CrimeMapping.com utilizes ESRI’s advanced mapping engine which helps us provide a high level of functionality as well as flexibility to the agencies we serve. Crime data is extracted on a regular basis from each department's records system so that the information being viewed through a Web browser is the most current available. This data is always verified for accuracy and all address information is generalized by block in order to help insure privacy is protected.

The Omega Group has been working with law enforcement agencies throughout North America since 1992. Hundreds of police and sheriff’s departments are currently using one of our desktop or Web-based CrimeView solutions for their intelligence led policing needs. CrimeMapping.com represents our nationwide public service. We understand the sensitive nature of crime data and work hard to maintain integrity as well as security with every solution we provide.

Providing accurate and timely data is something The Omega Group takes pride in. We extract data from the existing records system at each law enforcement agency through an automated import process. The data we display will always be the most current available. CrimeMapping.com includes a rolling one hundred and eighty (180) days worth of crime data. If you require more historical data or more detailed information regarding a specific incident you should contact the public information officer at your local law enforcement agency.

Yes, in order to maximize speed and efficiency at CrimeMapping.com there is an 800 point limit to the amount of data you can plot at any one time. If you go beyond the 800 point limit you should zoom into a smaller area, reduce the date range or reduce the number of crime types you are plotting.

Sharing crime data with the community is a choice each department makes. We believe that this is a valuable service that has proven to help reduce crime in many areas by helping to keep the general public better informed. If you believe your agency should join this nationwide effort please contact us and we will work with your law enforcement leaders to bring our crime mapping solution to your area.

See the Legend

The Omega Group has been helping law enforcement agencies with our crime analysis and mapping tools since 1992. Throughout the United States, hundreds of agencies currently use one of our desktop or web-based CrimeView solutions. We are the premier provider of innovative solutions for crime analysis and reporting.

The data we post is gathered with the permission of each agency and most choose to have their information uploaded every 24 hours. Some departments such as Lincoln Police in Nebraska update their information every six-hours. This frequency is determined through close collaboration with each law enforcement agency.

The date range for crimes displayed represents the last one hundred and eighty (180) days of activity. This may vary somewhat between agencies depending upon their reporting process.

The service is extremely affordable for law enforcement agencies considering the overall benefit to each community. Pricing is dependent upon the size of the department and the area it serves. Our service can be purchased for a fee ranging between $100 to $200 per month. Significant discounts are available for annual or multi-year purchases. We welcome you to contact us and we will perform a needs assessment for your department.

It should be noted that our service is funded by your local law enforcement agency and is absolutely FREE for the general public!

The Omega Group serves hundreds of law enforcement agencies with our desktop and Web based mapping applications. Our clients range from large police departments serving populations in excess of 1 million such as Fort Worth to smaller agencies such as Vinton which serves less than 15,000 residents. Because CrimeMapping.com is so cost effective any sized agency can afford the service.

We take pride in working with law enforcement agencies throughout North America since 1992. We never post data without the expressed permission of each agency and our information is always validated through direct collaboration with police personell. We also never scrape data from other sites as this would reduce the integrity of our content. The Omega Group is privately owned and not supported by venture capital. We’ll be here tomorrow when you need us.

Any member of the public can sign up to Receive Crime Alerts! This additional service is free and provides customized reports via e-mail to any subscriber. Having a well informed citizenry has been proven effective in reducing crime.

The Omega Group is an industry leading provider of both desktop and Web based mapping applications to law enforcement, public safety and education agencies. Some of our solutions include CrimeView, FireView, Omega Dashboard and School Planner. To learn more about our solutions and services you are welcomed to vist The Omega Group Web site.

If you would like your agency to be part of our nationwide service you are welcomed to contact us and we will work with your community to bring CrimeMapping to your neighborhood. We can also be reached toll-free at: (800) 228-1059

Click the “Unsubscribe” link at the bottom of the Crime Alert e-mail you wish to stop receiving.

The buffer distance can be changed by unsubscribing from your existing Crime Alerts account and subscribing again with a different buffer distance during Step 3 of the process. The unsubscribe link can be found at the bottom of each Crime Alert e-mail. Our buffer distance option allows you to choose a specific radius around a home, business or school in order to learn more about crime activity in your community.

Yes, you can subscribe to several different Crime Alerts using the same e-mail address. Many users subscribe using their home, work or child’s school address. You can also subscribe with different crime categories selected as well as buffer distances.

No, only the subscription you choose to unsubscribe from will be eliminated. It will not affect any other Crime Alerts you are subscribed to.

Yes, your email address and registration information will only be used for Community and Crime Alerts. We do not share your contact information with any third parties. You can also unsubscribe at any time.

Occasionally your browser will cache the application's resources (pages, scripts, images, etc... ) and will not replace them with a current version when the application is updated. This issue might affect the main mapping interface and/or the report pages. If this occurs you need to force your browser to refresh its cache and retrieve the latest resources. This can be done by visiting any page and pressing the F5 key. Alternatively you can also press Shift + R, Control + R, or Command + R for the same effect.